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  • Although we endeavor to ship all orders within three (3) business days, shipments may take up to thirty (30) days from completed payment, depending upon the manner of delivery. Note that this thirty (30) day period is IN ADDITION to all payment clearing times and any product-specific delays. Applicable charges, as well as shipping and handling charges are not reflected. You are fully responsible for applicable charges, and shipping and handling charges. Packages may or may not require a signature upon delivery.
  • We will not accept responsibility if you have left instructions with any carriers or delivery service to leave parcels unattended for you without the need for a signature or if you have given them instructions to leave your package with a third party.
  • When we ship to you, if metals are lost or damaged in transit, mnjum.com assumes responsibility to pursue any claim. If we determine the package is lost or damaged, we will file a claim. Once the claim is filed, we reserve the right to re-ship your items or refund your money at our discretion.
  • Please note that mnjum.com will not be responsible for reimbursements or insurance claims on packages that are successfully delivered as addressed. Our liability and insurance ceases the moment the package is signed for or left at the specified delivery address as per carrier tracking and/or confirmation. Any issues or problems with a shipment MUST be reported within three (3) business days, else mnjum.com may have to refute any claims.